Technical Support DepartmentAt Carlson, your satisfaction is our first priority. We work hard to provide our customers with the best service and support available. Our support staff has the knowledge and resources available to both meet and exceed your expectations. We stand behind our products, offering a lifetime of technical support and a limited one-year warranty. Affordable extended warranties, including two-year, three-year and five-year warranties, are also available. Ask your sales engineer for details. How to Reach UsExisting customers can reach a member of our Technical Support Department between 7:30 a.m. and 4:30 p.m. Pacific Standard Time, Monday through Friday (excluding US holidays). A Carlson technician can be reached via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephone at +1 (707) 822-7000 (Press 2 for support). Returning Products for RepairDo you need to return a broken/defective product for repair? Click here for RMA instructions. Note that any returns received without a RMA number will be refused. |
Support Now Available via Skype™
To expand the availability of our technical support, we have also introduced online support using Skype™. During our office hours, you can chat with a technician by clicking here.
Don't have Skype™? Click here to download Skype™ now.
Made in the USA