Customer Service Department

The Customer Service Department is available for your technical support needs from 8:00 a.m. to 4:30 p.m. Pacific Daylight Time Monday through Friday (excluding US holidays).

Existing customers can contact a Carlson Wireless technician at +1-707-822-7000 or by selecting “Technical Support” from the drop down list on our contact form.

General inquiries about our products are welcome and can be made at +1-707-822-7000 or by selecting “Sales” from the drop down list on our contact form.

RMA requests can be submitted using our RMA Request Form. If your Carlson Wireless equipment is covered under warranty, you will not be charged for repairs or return economy shipping. Please see our RMA Policy and Procedures regarding our repair and return measures.